LK Training & Consultancy: Terms and Conditions Policy

1. Introduction

• Welcome to the Terms and Conditions Policy which relates to the online training provided by LK Training & Consultancy. By registering for any of the training sessions available you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Registration and Payment

• Registration for the training must be completed through the online platform.

• Payment must be made in full at the time of booking.

• Details for payment methods available can be found on the booking page.

3. Access to Training

• Upon successful registration and payment, you will receive a link to the selected session with any relevant information such as joining instructions.

• Meeting links must not be shared with anyone who has not registered for the session, and anyone who joins a session unexpectedly will be kindly asked to leave and book on to a future session if they wish through the main booking process on this website.

• LK Training & Consultancy is not liable for any technical issues that may prevent you from accessing the training, or if inaccurate information is provided by the participant at the time of booking (e.g. typographical error with the email address).

4. Training Materials

• All training materials provided are for your personal use only.

• A copy of any relevant training materials will be sent to participants within 5 school days of the completion of the related training session.

• All training materials are subject to copyright regulations, therefore you may not reproduce, distribute, or modify the materials without prior written consent from LK Training & Consultancy.

• All training content relates to statutory guidance issued by the Department for Education, therefore it is only applicable to schools in England.

5. Cancellation and Rescheduling Policy

• Cancellation by Participant: If you need to cancel a booking, please notify LK Training & Consultancy via the Contact Form or via the email address at the bottom of this page at least 48 hours before the training start date to receive a full refund, or transfer on to an alternative training session, subject to availability. Cancellations made less than 48 hours before the start date or failing to attend training without prior notice will not be eligible for a refund.

• Cancellation by Organizer: LK Training & Consultancy reserves the right to cancel or reschedule the training due to unforeseen circumstances. In such cases, which will be very rare, participants will be offered a full refund or the option to attend an alternative date without charge.

• Rescheduling by Organizer: LK Training & Consultancy may make a decision to reschedule a session should there be less than five participants booked on to it. 48 hours notice will always be provided, and refunds will be issued if participants are unable to join a session on an alternative date.

6. Recording Policy

• Participants will not be permitted to record any training sessions facilitated by LK Training & Consultancy, and any attempts to do so may result in a request to leave. In such cases, no refund will be provided.

7. Sharing Anecdotes and Data

• Any scenarios shared during the training by participants must not identify the name of a school, staff member, individual children, their families, or any other professional.

• Data or statistics about individual schools or which reveal the identity of a particular school must not be shared at any time during training sessions.

8. Online Etiquette

• Participants are advised to keep microphones on mute at all times to reduce any audio issues. In some cases, the presenter may preset microphones to be turned off and control them manually during the session.

• Participants should raise their hands if wishing to ask a question and be guided by the presenter to ensure the session flows as effectively possible.

• Participants can use the chat function to ask questions or comment.

• Cameras can be turned on or off by participants during training. For privacy reasons, participants may wish to consider using a background filter.

• Participants are expected to be respectful to each other and the presenter at all times during the session.

9. Feedback

• Participants are encouraged to provide feedback on training sessions (a link will to a survey will be shared at the end of the session) or participants can complete the Contact Form.

• Your feedback is valuable and will be used to enhance the quality and effectiveness of future training sessions.

10. Contact Information

• For any questions or concerns regarding these terms and conditions, please get in touch with LK Training & Consultancy using the Contact Form or via the phone number or email address detailed at the bottom of this page.

11. Liability

• Every effort is made to ensure the content provided is as accurate and up to date as possible in accordance with the most recent statutory exclusions guidance. However human error can occur and any errors identified from training will be corrected, and participants alerted by LK Training & Consultancy without delay.

• LK Training & Consultancy acts in an impartial capacity and takes no responsibility for the outcome of any decision which does not have the desired outcome a particular party desired. For example, if governors who have received training from LK Training & Consultancy subsequently direct a pupil’s reinstatement following a Headteacher’s decision to exclude them, or an independent review panel recommends or directs the governing board to reconsider its decision to decline to reinstate a permanently excluded pupil.

• All training is intended to be for information purposes only, based on statutory exclusions guidance. Training is not comparable to, or a substitute for, official legal advice, and participants may wish to seek their own legal or specialist advice independently if this is required.

12. Policy review

• This policy will be reviewed annually and the date of review will be detailed at the top of this page.